Terms & Conditions

Business Name: Neha Tea

Business Address: 5 A.P.C Sarani, Deshbandhu Para, Siliguri, Darjeeling-734004, West Bengal, India

Effective Date: April 13, 2024

1. Introduction

Thank you for choosing Neha Tea. By accessing and using our website nehachai.com, you agree to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Neha Tea’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

2. Use of the Website

License to Use Website: Neha Tea grants you a non-exclusive, non-transferable, limited license to use the website in accordance with these terms.
Acceptable Use: You agree not to use the website for any unlawful purpose or any purpose prohibited under this clause. You agree not to use the website in any way that could damage the website, the services, or the general business of Neha Tea.

3. Product Information

Products: Neha Tea specializes in the sale of Premium CTC Tea. Product descriptions and prices are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Pricing: All prices are displayed in the local currency and include all applicable taxes.

4. Purchases and Payment

Contract Formation: Once you select a product and proceed to payment, you are offering to buy it for the price stated, subject to these terms.
Payment Methods: We accept payment via standard payment methods offered on our website.
Refunds and Cancellations: Details regarding refunds and cancellations are specified in our Refund Policy, which is incorporated here by reference.

5. Intellectual Property

Content Ownership: All content included on the website, unless uploaded by users, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Neha Tea or its content suppliers and protected by international copyright laws.
Trademark: Neha Tea and related logos are trademarks or registered trademarks of Neha Tea. Unauthorized use is prohibited.

6. User Content

Accountability: In certain areas of our website, you may be able to submit written content or information (“User Content”). You are solely responsible for the legality, reliability, integrity, and appropriateness of all User Content you submit.

7. Limitation of Liability

Neha Tea will not be liable for any consequential, indirect, incidental, special, or punitive damages, including lost profits, arising out of or connected with the use or inability to use the service, even if Neha Tea has been advised of the possibility of such damages.

8. Indemnity

You agree to indemnify, defend and hold harmless Neha Tea, its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers, and agents, from and against any claims, losses, damages, obligations, costs, actions, or demands.

9. Breach of Terms

If you breach these terms and conditions, we may take action to suspend your access to the website, block you from accessing the website, cancel your order, and/or take legal action against you.

10. Modification of Terms

We reserve the right to review and amend any of these terms at our sole discretion. Upon amending the terms, we will update the “Effective Date” at the top of this page.

11. Governing Law

These terms shall be governed by and defined following the laws of West Bengal, India. Neha Tea and yourself irrevocably consent that the courts of West Bengal shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

12. Contact Information

For any questions or queries regarding these terms and conditions, please contact us at:

Neha Tea 5 A.P.C Sarani, Deshbandhu Para, Siliguri, Darjeeling-734004, West Bengal, India Email: info@nehachai.com